What is CRM
Customer relationship management (CRM) is an approach to managing a company’s interaction with current and potential customers. It uses data analysis about customers’ history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth. wikipedia
CRM we use
We use Zoho CRM which is a complete customer relationship management services tool for managing sales, marketing, customer support, and inventory activities in a single system. It’s simple to use.
Madytech Corporation has experts at customizing this powerful Cloud-based customer relationship management tool.
Automate your sales process and be productive Track your sales activities Connect with your customers regularly Access your CRM database from your mobiles and be up-to-date from anywhere anytime Integrate your CRM with other applications to create a fully scalable, customized business solution Sync Google email and other information with Zoho CRM.
Integration with products
Zoho CRM works seamlessly with products that are essential to your everyday function. Popular integrations include Google apps, WordPress, Mailchimp, Evernote and Unbounce. Further, you can also integrate it with other Zoho products like SalesIQ, Campaigns , Mail and Projects.
Manage your social media
Integrate your company’s social media accounts – be it Twitter, Facebook or Google+ with your CRM and keep track of your customer’s social media activities in real-time. Get notified immediately when they interact with your brand in social media so you can respond accordingly and close deals faster.
Zoho Mail Add-on
Manage your customer correspondence within the Zoho CRM by configuring Zoho Mail add-on.
Zoho Campaigns Integration
Export leads and contacts from CRM to Campaigns and easily plan & execute newsletters, welcome emails, customer surveys, etc
Advanced CRM Analytics
Slice and Dice your CRM data in Zoho Reports and take better data-driven business decisions.
Build Custom Apps
Build custom apps and integrated Creator Apps in a single platform.
Visitor Tracking (Zoho SalesIQ Integration)
Track your website visits, help out customers via chat and keep a record of the data within Zoho CRM with Zoho SalesIQ integration.
Zoho Projects Integration
Create or associate projects from the Accounts, Contacts and Potentials modules.
Zoho Support Integration
View support tickets in the Leads, Accounts and Contacts modules inside Zoho CRM integration and keep track of the customer requests.
Zoho Invoice/ Zoho Books Integration
View invoices of Accounts and Contacts modules inside Zoho CRM and keep track of the payment status.
For more Zoho CRM customization Contact Us Now.